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Terms and Conditions

Effective Date: March 12, 2025

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Welcome to Glass House Coaching. By accessing or using our personal development services, you agree to comply with the following Terms and Conditions. If you do not agree to these Terms, please refrain from booking any services.

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1. Life Coaching Services

At Glass House Coaching, we offer personalized coaching services to help you achieve your personal and professional goals. Our services include individual coaching sessions, group coaching, workshops, and online programs. All coaching services are designed to help you gain clarity, overcome challenges, and build the life you desire.

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2. Client Responsibilities

As a client, you agree to:

  • Provide honest and accurate information during coaching sessions.

  • Engage actively in the coaching process and complete any tasks or exercises provided by the Coach.

  • Keep all sensitive information shared during sessions confidential (unless required by law).

  • Inform us promptly if you need to reschedule or cancel a session.

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3. Booking and Payment

  • Session Duration: Each session is one hour (60 minutes).

  • Payment: Full payment is required at the time of booking.

  • Cancellation Policy: Cancellations made less than 24 hours before a session will incur a cancellation fee of the full amount of the session. Cancellations made more than 24 hours prior to the session will receive a full refund.

  • No-Show Policy: If you fail to attend a session without prior notice, the session will be considered completed, and no refunds will be issued.

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4. Confidentiality

Your privacy is important to us. All information shared during coaching sessions is confidential, except when required by law or when there is a risk of harm to yourself or others. Please note, life coaching is not a replacement for therapy or medical advice.

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5. Code of Conduct

We expect mutual respect in all coaching sessions. Clients are required to:

  • Treat the Coach with respect and professionalism.

  • Refrain from any form of harassment or inappropriate behavior.

  • Notify us in advance if you need to cancel or reschedule your appointment.

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6. Limitation of Liability

While we are committed to supporting your personal growth, we make no guarantees about specific results or outcomes. Coaching is a collaborative process, and your progress will depend on your personal effort and commitment. Glass House Coaching is not liable for any direct or indirect damage(s) arising from our services.

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7. Intellectual Property

All content provided during coaching sessions, including but not limited to worksheets, resources, and exercises, are the intellectual property of Glass House Coaching. These materials are for personal use only and may not be reproduced or distributed without written permission.

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8. Termination of Services

Either party may terminate the coaching relationship at any time by providing written notice. If we terminate the relationship, any unused sessions will be refunded. If you fail to make payment or engage in inappropriate behavior, we reserve the right to discontinue services immediately.

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9. Disclaimer

Personal development coaching is not therapy or counseling. It is designed to assist you with personal growth and goal achievement. If you are seeking help with a mental health crisis, please contact a licensed therapist or healthcare professional.

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10. Modifications to Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page, and your continued use of our services will signify your acceptance of the updated Terms.

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11. Governing Law

These Terms will be governed by the laws of Texas. Any disputes will be resolved in the courts of Texas.

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12. Consent for Promotional Emails and Content

By agreeing to these Terms and Conditions, you consent to receive promotional emails, newsletters, and other marketing materials from Glass House Coaching. These communications may include information about our services, new offerings, special promotions, events, or other content that we believe may be of interest to you.

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13. Indemnification

You agree to indemnify, defend, and hold harmless Glass House Coaching, its employees, agents, representatives, and affiliates from and against any and all claims, damages, liabilities, losses, expenses, costs, or legal fees (including attorney fees) arising out of or in connection with:

  • Your use or misuse of our services;

  • Any breach of these Terms and Conditions by you;

  • Any violation of any applicable laws or regulations by you;

  • Any claim made by a third party resulting from your actions or omissions.

This indemnification obligation will survive the termination or expiration of these Terms and Conditions.

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14. Mental Wellness Services

In the event of a mental health crisis, it is important to recognize that life coaching services are not a substitute for professional mental health care. If you or someone you know is experiencing a mental health crisis, such as suicidal thoughts, self-harm, severe anxiety or panic attacks, psychotic episodes, or any behavior that may cause harm to yourself or others, immediate professional intervention is required.

In such cases:

  • We strongly encourage you to seek help from a licensed mental health professional, therapist, or counselor.

  • If there is an immediate risk of harm, please contact emergency services (e.g., 911) or a local crisis hotline.

  • Life coaching sessions will not address or treat mental health crises, and we advise that you prioritize seeking appropriate care and support from qualified professionals.

By using life coaching services, you acknowledge it is not therapy or crisis intervention and agree to seek appropriate help in a mental health emergency.

By booking a coaching session with Glass House Coaching, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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If you have any questions or concerns, feel free to contact us at 

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