Privacy Policy

Effective Date: March 13, 2025

At Glass House Coaching, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our life coaching services.

1. Information We Collect

We may collect the following types of information:

Personal Information: This includes any personal details you provide to us, such as your name, contact information (email, phone number), and any other information you provide during consultations, workshops, or coaching sessions.
Payment Information: If you purchase our services, we may collect billing details such as credit card information or other payment details (through a secure payment processor).
Session Notes: As part of our coaching services, we may keep notes regarding our sessions to track your progress. These notes are kept confidential and are for internal use only.
Website Data: If you visit our website, we may collect certain information automatically through cookies, such as your IP address, browser type, device type, and browsing behavior.

2. How We Use Your Information

We use your personal information for the following purposes:

To Provide Coaching Services: We use your information to communicate with you, schedule appointments, and offer life coaching services tailored to your needs.
To Process Payments: We process your payment information securely for any services purchased.
To Improve Our Services: We may use feedback and session notes to improve the quality and effectiveness of our coaching.
To Communicate with You: We may send you updates, newsletters, and other communications about our services, events, or promotions that may be of interest to you.
To Comply with Legal Obligations: We may use or disclose your information as required to comply with applicable laws, regulations, or legal processes.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement appropriate technical, administrative, and physical safeguards to protect your data from unauthorized access, use, or disclosure. However, please note that no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following situations:

With Service Providers: We may share your information with trusted third-party vendors who perform services on our behalf (e.g., payment processors, email marketing services). These service providers are obligated to keep your information confidential and secure.
For Legal Compliance: We may disclose your information if required by law, court order, or legal process, or if we believe such action is necessary to protect the rights, property, or safety of [Your Life Coaching Business Name], our clients, or others.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You may request to access the personal information we hold about you.
Correction: You may request corrections to any inaccuracies in the personal information we hold.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: You can opt-out of receiving marketing communications by clicking the "unsubscribe" link in any promotional email or contacting us directly.

If you wish to exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website. Cookies are small files placed on your device to collect and store certain data about your interactions with our website. You can choose to disable cookies through your browser settings, but this may impact your ability to use certain features of our site.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Coach Chelsea Smith
Glass House Coaching

thelifecoachchelsea@gmail.com